ARC Sorting Room Supervisor

The Salvation Army Eastern Territory•Lancaster, PA

About The Position

The Salvation Army Adult Rehabilitation Center is seeking a Sorting Room Supervisor to coordinate the efficient operation of the sorting room. The role supports the Center’s rehabilitation program by supervising employees and beneficiaries assigned to sorting-room work therapy, providing training, and modeling professional conduct and work habits. The position is responsible for merchandise processing, production records, quality control, supplies, equipment, and maintaining a clean and safe work environment.

Requirements

  • High school diploma or equivalent preferred, or warehouse experience.
  • Practical knowledge of processing clothing and identifying clothing quality and price.
  • Excellent communication, training, and supervisory skills.

Responsibilities

  • Efficiently use employees under supervision and train and cross-train personnel for assigned tasks.
  • Ensure merchandise is sorted, tagged, and priced according to policy, including correct tag placement, color coding, and dating.
  • Maintain quality control and ensure daily garment production meets the required minimum; the posting leaves the minimum blank.
  • Maintain records of attendance, work schedules, production output, storage, and quality.
  • Conduct regular evaluations of sorting-room personnel, identify strengths and areas for improvement, and recommend training as needed.
  • Care for and properly use assigned equipment, maintain clean and safe processing, storage, and break areas, post an evenly divided cleanup schedule, and report unsafe conditions to a supervisor.
  • Maintain inventory of necessary supplies, accounting for potentially long delivery times.
  • Collect and secure jewelry, antiques, collectibles, and other valuable items processed through sorting; do not take, give, or loan merchandise to employees or beneficiaries except as authorized by the Administrator.
  • Efficiently use beneficiaries assigned to sorting-room work therapy and train and cross-train them for assigned tasks.
  • Maintain attendance records for beneficiaries.
  • Support the work therapy program by providing beneficiaries with an example of professional conduct and work habits and supervision as directed by the Supervisor.
  • Perform other duties assigned by the immediate supervisor and/or Administrator.
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