ARC Sorting Room Supervisor

The Salvation Army • Lancaster, PA

8d

About The Position

The ARC Sorting Room Supervisor coordinates the efficient operation of the sorting room at The Salvation Army Adult Rehabilitation Center. The role supports the ARC’s collection and resale of gently used goods, which helps fund its in-residence rehabilitation program. The supervisor oversees employees and beneficiaries assigned to sorting-room work therapy, ensuring they are trained, supervised, and prepared for assigned tasks. The position also supports the work therapy program by modeling professional conduct and work habits, as directed by the Supervisor.

Requirements

• High school diploma or equivalent preferred, or warehouse experience.
• Practical knowledge of processing and identifying clothing quality and price.
• Excellent communication, training, and supervisory skills.

Responsibilities

• Efficiently utilize employees under supervision.
• Train and cross-train personnel to prepare them for assigned tasks.
• Ensure merchandise is sorted, tagged, and priced according to policy, including correct tag placement, color coding, and dates.
• Maintain quality control and ensure the required daily garment production output; the job posting leaves the production minimum blank.
• Maintain records including attendance, work schedules, production output, storage, and quality.
• Conduct regular evaluations of sorting-room personnel, identify strengths and areas for improvement, and recommend training as needed.
• Care for and properly use equipment assigned to the area, and maintain a clean and safe processing, storage, and break area, if applicable.
• Create and post a clean-up schedule that divides duties equally among personnel.
• Report unsafe conditions to the supervisor.
• Maintain inventory of necessary supplies, allowing for items that may take days or weeks to receive.
• Collect and secure jewelry, antiques, collectibles, and other valuable items processed through the sorting operation.
• Ensure merchandise is not taken, given, or loaned to employees or beneficiaries, except by the Administrator.
• Efficiently utilize beneficiaries assigned to sorting-room work therapy and train and cross-train them for assigned tasks.
• Maintain attendance records for beneficiaries.
• Support the work therapy program by providing beneficiaries with an example of professional conduct, work habits, and supervision as directed by the Supervisor.
• Perform other duties as assigned by the immediate supervisor and/or Administrator.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED