ARC Sales and Production Associate

The Salvation Army Eastern Territory•Hampden Township, PA

23d

About The Position

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to perform a wide variety of duties in a production store and its production area. The associate helps maintain an orderly, pleasant, and hospitable work environment, supports store operations, and builds positive customer relationships. The role also supports the work therapy program by providing beneficiaries with an example of professional conduct and work habits, and supervision as directed. Duties may include cashiering and sales-floor work; sorting, hanging, tagging, pricing, and running merchandise; processing donations across categories such as clothing, shoes, accessories, linens, books, toys, furniture, and electrical goods; and cleaning and maintaining store and donation facilities. Work assignments may vary, and other duties may be assigned by the immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.

Requirements

Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
Excellent customer service skills.
Ability to understand and follow directions.
Ability to stand for long periods of time.
Ability to lift 50 pounds.

Responsibilities

Help create a pleasant and hospitable work environment and maintain good customer relationships.
Assist with store operations and serve customers courteously and efficiently.
Handle donations with care and treat donors respectfully.
Handle, sort, price, stock, display, and organize merchandise according to applicable categories, color codes, and procedures.
Keep the store stocked and ragged out in accordance with the applicable ARC Rag Out Calendar.
Clean and perform general maintenance of store property and assigned work areas.
Promptly report theft, customer complaints, injuries, unsafe equipment, and unsafe conditions to management.
Comply with the Guide to Thrift Store & Donation Center Operations manual.
Support beneficiaries in the work therapy program by modeling professional conduct and work habits and providing supervision as directed.
Perform cashier duties in compliance with cash-handling and security standards, including cash register operations, daily sales reports, and bank deposits.
Sort, price, stock, hang, ticket, and run merchandise according to the requirements of the assigned production role.
Maintain merchandise displays, return fitting-room merchandise to the appropriate racks, and respond to telephone calls professionally.
Sort and clean saleable miscellaneous goods, shoes, handbags, accessories, linens, books, records, toys, furniture, and electrical donations as assigned; ticket merchandise and set fair-market prices according to applicable policies.
Test electrical and furniture donations as required, use sold-as-is tickets for electrical items, complete furniture tickets, and mark down furniture according to policy.
Maintain cleanliness of the sales floor, bathrooms, entrance, windows, sidewalks, parking areas, and donation facilities.
Receive and receipt donated material according to policy, safeguard donated materials and assigned equipment, and maintain a steady flow of donations to the sorting table.
Assist with ragging out the sales floor, baling ragouts and trash, and lawn and garden work as needed.
Perform other duties assigned by the immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.