ARC Operations Specialist

GE Aerospace•Evendale, OH

6d•Onsite

About The Position

The Aerospace Response Center (ARC) Operations Specialist is a critical member of GE Aerospace’s 24/7 incident and crisis management team. ARC Operations Specialists provide continuous monitoring, analysis, and operational support for incidents, crises, and emerging events that could affect GE Aerospace sites, people, travel, programs, and business continuity. This role requires strong analytical skills, attention to detail, and the ability to perform effectively in high-pressure situations while following established standard work and procedures. The ARC Operations Specialist partners closely with Watch Officers and other ARC team members to ensure seamless shift operations and continuous improvement of ARC tools and workflows.

Requirements

Bachelor’s degree or equivalent work experience in security studies, intelligence, emergency management, international relations, or a related field (or a High School Diploma/GED with a minimum of 4 years equivalent experience)
Strong analytical and problem-solving capability; ability to interpret information from multiple sources
Ability and willingness to work 8-hour shifts, including nights, weekends, and holidays
Excellent written and verbal communication skills
Proficiency with Microsoft Office products and case management systems
Ability to perform multiple tasks effectively in a high-stress environment with strong attention to detail
Ability to obtain and maintain a U.S. DoD security clearance

Nice To Haves

Experience in crisis management, security operations, military, law enforcement, or related fields
Familiarity with emergency notification systems and security tools
Background in incident monitoring and analysis

Responsibilities

Monitor and analyze global incidents, crises, and events that may impact GE Aerospace operations.
Provide timely, accurate reporting and updates to leadership and stakeholders, maintaining clarity and consistency.
Operate emergency notification systems and other security tools to support crisis management and communication efforts.
Collaborate with Watch Officers and ARC teammates to ensure seamless shift operations, handoffs, and continued situational awareness.
Maintain situational awareness and provide recommendations that support response actions and risk mitigation.
Follow established standard work and operational procedures to ensure consistent, high-quality execution.
Participate in training programs to maintain readiness and proficiency in ARC operations and tools.
Contribute to improvements in ARC processes, tools, and workflows to strengthen organizational resilience and efficiency.