Arbor Grill Server, Seasonal

HOUSTONIAN • Houston, TX

4d • Onsite

About The Position

To deliver an exceptional dining experience to our members and guests in a high-volume atmosphere. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.

Requirements

• High school education, GED, or equivalent experience
• Must have 2-3 years previous server experience in an upper tiered restaurant and/or hotel / Club.
• Strong working knowledge of elevated standards of sanitation.
• Ability to remain calm and composed in stressful situations.
• Ability to read, write and understand the English language in order to read tickets, and communicate with other employees.
• Must be able to recognize proper identification for TABC requirements.
• Must possess excellent interpersonal communication skills
• Must have experience with or the ability to learn to use the Arbor Grill Point of Sale system
• Must exhibit poise and grace in stressful situations
• Must demonstrate cooperation with coworkers to ensure success for the team
• TABC and Food Handler’s certificate required.
• Must be able to meet the following minimum physical requirements for at least an eight-hour shift:
• Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 30 lbs.
• Must be able to work safely and effectively in outdoor temperatures.
• Summer temperatures outside can get above 95 degrees Fahrenheit for 5 months of year.
• For 2 months of year, low temperatures can get below 20 degrees Fahrenheit.
• Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
• Vision: Must be able to accurately read instructions, reports, and log sheets.
• Must be able to work with computers and PDAs in varying light conditions.
• Literacy: Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.
• Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.

Responsibilities

• Take orders from members and guests at Arbor Grill
• Accurately enters every order into the POS system.
• Accurately and promptly posts charges and accepts payment for orders
• Delivers orders to guests and frequently checks back to ensure customers are satisfied with their orders and to offer additional service.
• Assists with cleaning and bussing tables
• Ensure all equipment is clean and in proper working condition.
• Other duties as assigned.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED