ARBITRATION CLERK

HEREFORD INSURANCE COMPANYNew York, NY
$40,000 - $45,000

About The Position

This role is responsible for managing no-fault American Arbitration Association (AAA) matters within the Time Matters system. Key duties include setting up new cases, transmitting arbitration awards, and maintaining communication with the AAA regarding hearings, statuses, dates, settlements, adjournments, and continuances. The position also involves managing messages between the AAA and internal legal and claims departments, handling settlements in the AAA Modria System, filing technical corrections and expert witness disclosures, and processing outside counsel invoices for AAA arbitrations.

Requirements

  • Proficiency in Time Matters.
  • Experience with the American Arbitration Association (AAA) systems, including Modria.
  • Ability to manage and transmit arbitration awards.
  • Strong communication skills for liaising with AAA, attorneys, and claims departments.
  • Experience in handling settlements, adjournments, and continuances.
  • Familiarity with filing technical corrections and expert witness disclosures.
  • Experience processing invoices.
  • Attention to detail for managing case information and documentation.

Nice To Haves

  • Previous law firm experience preferred.

Responsibilities

  • Setting up no-fault American Arbitration Association matters in Time Matters.
  • Transmitting arbitration awards/master arbitration awards via email in-house.
  • Communicating via email/phone with the American Arbitration Association re: no-fault arbitration hearings.
  • Receiving emails from the American Arbitration Association re: arbitration statuses, arbitration dates, settlements, adjournments, continuances, etc.
  • Transmitting messages from AAA to attorneys and the claims department.
  • Accepting/rejecting settlements in the AAA Modria System.
  • Filing technical corrections to arbitration awards.
  • Filing Expert Witness Disclosures related to arbitration matters.
  • Emailing attorneys Staff Counsel Review requests.
  • Processing Outside Counsel invoices for appearances at AAA arbitrations in a timely manner.
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