AR/VR Technical QA Analyst

Volga PartnersRedmond, WA
$25 - $31Onsite

About The Position

Volga Partners is a global workforce solutions and technology services company supporting innovative organizations across AI, emerging technologies, data operations, and enterprise technology programs. We connect exceptional talent with high-impact opportunities that help shape the future of technology. Shape the Future of Immersive Technology. Are you passionate about technology, gaming, virtual reality, or solving complex technical challenges? Join a team supporting a dedicated long-term client program focused on next-generation AR/VR experiences. As an AR/VR Technical QA Analyst, you will play a critical role in ensuring the quality, stability, and performance of cutting-edge immersive technologies before they reach end users. This is more than a traditional QA position. You'll work at the intersection of hardware, software, networking, and user experience while developing highly transferable technical skills in one of the fastest-growing areas of technology. Whether your background is in quality assurance, IT support, gaming, systems troubleshooting, technical operations, or PC hardware, this role offers an exciting opportunity to gain hands-on experience supporting advanced AR/VR platforms.

Requirements

  • 2+ years of experience in Software QA, Hardware QA, Technical Support, Systems Testing, Help Desk, Desktop Support, or a related technical field
  • Strong troubleshooting and analytical problem-solving skills
  • Experience working within Windows 10/11 environments
  • Familiarity with software installation, configuration, and diagnostics
  • Experience deploying applications across multiple devices and environments
  • Strong written and verbal communication skills
  • Ability to work onsite in Redmond, WA

Nice To Haves

  • Experience supporting AR/VR, gaming, simulation, or immersive technology platforms
  • Familiarity with Unity and/or Unreal Engine
  • Experience with ADB or command-line deployment tools
  • Python or PowerShell scripting experience
  • Experience with graphics profiling or performance analysis tools
  • Understanding of networking fundamentals and low-latency streaming technologies
  • Experience supporting technically complex hardware and software ecosystems

Responsibilities

  • Execute comprehensive manual testing across AR/VR hardware and software platforms
  • Evaluate performance, tracking fidelity, stability, and overall user experience
  • Validate functionality across multiple hardware configurations and environments
  • Identify, reproduce, and document software and hardware defects
  • Investigate SDK and API-related issues
  • Analyze runtime logs, version mismatches, and integration failures
  • Isolate root causes and provide actionable findings to engineering teams
  • Troubleshoot complex software, hardware, and connectivity issues
  • Diagnose Quest Link, Air Link, Steam Link, and PCVR streaming issues
  • Resolve USB, driver, networking, and performance-related problems
  • Validate headset connectivity across multiple system configurations
  • Deploy and validate APKs and Windows applications using ADB and command-line tools
  • Verify installations and troubleshoot deployment failures
  • Support build validation across multiple devices and testing environments
  • Review builds and projects within Unity and Unreal Engine
  • Identify rendering issues, console errors, and asset integrity concerns
  • Validate functionality prior to release
  • Create detailed Jira tickets with logs, screenshots, telemetry, and reproducible steps
  • Partner with developers and QA leads to accelerate issue resolution
  • Maintain high-quality testing documentation and reporting standards
  • Work closely with developers, QA leads, and technical stakeholders
  • Support release readiness and product quality initiatives
  • Contribute valuable feedback throughout the development lifecycle

Benefits

  • Medical, Dental, and Vision Coverage
  • 401(k) with Employer Match
  • Health Savings Account (HSA)
  • Paid Time Off (PTO)
  • Employee Assistance Program (EAP)
  • Dependent Coverage Available
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