AR Supervisor

Lewis Brisbois•New York, NY

5d•$90,000 - $105,000•Hybrid

About The Position

The New York office of Lewis Brisbois, a full-service AmLaw 100 firm, is seeking an Accounts Receivable Supervisor with legal experience. The primary responsibilities of this position include supervising a team of AR Specialist with day-to-day workflow; analyze, develop and track key performance indicators to ensure team accountability. The AR Supervisor will act as a liaison between the specialist and other internal teams/departments (e.g. billing/eBilling, rates , conflicts, billing attorneys, etc.). The AR Supervisor will participate in interviewing/training new hires and is responsible for daily collection workflow based on unique assigned billing attorney(s) and/or client(s). Familiarity with Aderant and ARCS is a plus.

Requirements

Associates Degree in a related field
At least five (5) years collections experience in the legal industry required
Knowledge of the Federal Fair Debt Collections Practices Act, California Collections Laws and Legal Process
Proficient in data analysis
Strong negotiation and relationship management skills

Nice To Haves

Bachelor's degree in related field a plus
At least three (3) years within a supervisory role, a plus
Familiarity with Aderant and ARCS is a plus

Responsibilities

Supervising a team of AR Specialist with day-to-day workflow
Analyze, develop and track key performance indicators to ensure team accountability
Act as a liaison between the specialist and other internal teams/departments (e.g. billing/eBilling, rates , conflicts, billing attorneys, etc.)
Participate in interviewing/training new hires
Responsible for daily collection workflow based on unique assigned billing attorney(s) and/or client(s)
Assist with recruiting, interviewing, onboarding and training of new candidates/staff
Provide constructive and timely annual performance evaluations
Process write-offs pertaining to A/R and document/record detailed reasoning behind such write-offs
Escalate clients/payors/billing attorneys to firm management to minimize financial risks
Prepare collection procedures ads defined/trained; monitor/pursue outstanding A/R balances; thoroughly document/record actions taken on collection efforts and new updates received on an ad hoc basis; create appropriate follow-ups; establish payment arrangements/settlements of aged A/R per firm's policy
Performs other duties as assigned