AR Specialist

First StudentNew York, NY
$55,000 - $60,000Onsite

About The Position

Performs all activities associated with the timely and accurate processing of Accounts Receivable transactions. Serves as the AR department associate in regard to the specialized area as detailed in the appropriate Specialty Addendum further below.

Requirements

  • High School diploma or equivalent
  • Excellent computer skills
  • Outstanding customer service skills
  • Strong independent thinker
  • Highly organized
  • Ability to work independently
  • Takes ownership of work responsibilities
  • English proficiency

Responsibilities

  • Possess an understanding of the detail functionality associated with all systems utilized for activities associated with the employee’s dedicated area of specialty.
  • Complies with all job specific requirements as outlined in the appropriate Specialty Addendum.
  • Serves as a liaison between internal and external customers to ensure timely resolution of any issues or processing roadblocks.
  • Ensures timely reporting of all system or process related issues to the appropriate management and/or system personnel. Must maintain an accurate log of all system issues.
  • Meets AR Customer Service requirements as outlined in department Service Level Agreements.
  • Maintains knowledge of all company and departmental policies and procedures.
  • Logs and maintains accurate records regarding job specific productivity. This process may be system driven or manual tracking.
  • Maintains required documentation, activity notes, and associated records as required.
  • Timely and accurate reporting as required by FGA Policy or management request.
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