AR Specialist - Req# 4023

Denali Water Solutions LLC•Russellville, AR

7d•Onsite

About The Position

The AR Specialist role is pivotal in ensuring the accurate and timely processing of incoming payments and the effective management of outstanding receivables. This position focuses on applying cash receipts to customer accounts, reconciling payment discrepancies, and maintaining up-to-date records to support the company’s financial integrity. Additionally, the role involves proactive communication with customers to resolve payment issues and to facilitate collections, thereby improving cash flow and reducing days sales outstanding. The successful candidate will collaborate closely with the accounting and sales teams to address billing inquiries and support month-end closing activities. Ultimately, this role contributes significantly to the company’s financial health by ensuring that cash is accurately accounted for and collections are efficiently managed. We’re looking for a detail-oriented and motivated Accounts Receivable Cash Application / Collections Specialist to join our team. In this role, you’ll be responsible for ensuring timely collections, reconciling accounts, and building strong relationships with customers. If you thrive in a fast-paced environment, enjoy problem-solving, and have experience handling high call volumes, this is a great opportunity to make an impact.

Requirements

High school diploma or equivalent required.
One year of Cash Applications experience preferred.

Nice To Haves

Additional AR, Credit, or Collections training is a plus.
Experience: 5+ years in Accounts Receivable, Credit, or Collections (high-volume call experience preferred).
Skills: Strong communication (phone and email), excellent listening skills, and proven ability to build rapport.
Tech: Strong in Microsoft Excel; NetSuite Experience preferred; comfortable with CRM systems and learning new software quickly.
Strengths: Organized, detail-oriented, able to prioritize multiple tasks, a strong team player, Maintains good attendance and adherence to regular work schedule.

Responsibilities

Make 16–23 daily outbound collection calls to meet company goals and maintain Days Sales Outstanding (DSO).
Proactively manage and follow up on past-due accounts with a systematic approach.
Partner with sales teams and customers to build positive working relationships.
Reconcile customer accounts and resolve discrepancies quickly.
Monitor credit limits, recommend changes when necessary, and manage risk exposure.
Track metrics, meet collection KPIs, and support overall AR department goals.
Provide daily bank deposit information to specialists for posting
Maintain Daily Cash Worksheet
Review daily deposits for accuracy
Ensure all cash entries are completed and tie to bank data prior to month end
Create and enter journal entries required to correct misapplications
Reconcile cash or undeposited funds accounts as needed
And any other AR related tasks