A busy urology practice with eighteen locations spread throughout the Dallas metroplex is looking for a customer-focused office professional to perform collections, filing claims, handle appeals, and correspondence with Payers . ESSENTIAL DUTIES OF THIS POSITION INCLUDE: As an Collections Specialist, candidate will be responsible for the following summary of duties: Prioritize tasking and utilize tasking for daily work Follow up on all claims from billing through final resolution Correct and identify billing errors and resubmit claims to insurance carriers Review insurance EOB and initiate appeals and as necessary Respond to Payer’s request for additional information/documentation Posting account adjustments as a result of written communication from third parties (i.e. certain contractual adjustments) Answer incoming calls and assist insurance carriers with their requests Communicate patient responsibility with patient Collect on patient balances and/or establish payment plan Review weekly schedules for patients with upcoming appointments, contact patient and communicate to front desk arrangements made to collect balances Return mail (patient statements), contact patient to obtain correct billing address and/or payment Answer incoming calls and assist patients with their billing inquiries
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees