AR Specialist

Blue Cross Blue Shield of Massachusetts•Hingham, MA

1d•$32 - $39•Remote

About The Position

This position is an opportunity to become directly involved in the daily operations of the Accounts Receivables department within Treasury Operations. This position requires negotiation skills, excellent oral and written ability, and the aptitude to research payment and reimbursement issues in a fast-paced environment. This role is eligible eWorker persona.

Requirements

Excellent oral and written communication skills; proven ability to work well under pressure and communicate clearly with internal and external parties and with all levels within the organization.
Negotiation skills
High degree of initiative; team player
High degree of professionalism; ability to effectively interact with all levels of an organization.
Demonstrated ability to independently prioritize and organize a high volume of accounts and varied functions.
Minimum of three years experience in a customer/provider services environment or three years of patient accounting experience in a hospital or professional practice is highly desirable.
Knowledge of claims operations systems (NASCO, Blue Card, FEP, ITS) is also desired.
Proficiency in Microsoft Excel and Word applications required; exposure to MS Access databases is desirable
Excellent verbal and communication skills are required.
A writing sample will be required as part of the interview process.

Nice To Haves

BA/BS preferred or 3-5 years relevant work experience

Responsibilities

Independently manage and collect high volume claims ARs from providers of approximately $25 million annually, while maintaining positive relationships.
Review and analyze aged trial balance monthly for collection activity; initiate dunning letters and telephone contact with providers for past due issues.
Set up and monitor budget arrangements with providers.
Address provider appeals through research and coordination with internal business partners.
Set up manual ARs as required for claim and non-claim receivables.
Utilize systems to expedite recovery through offset deduction process or transfer of funds.
Refer accounts to outside collection agency as appropriate.