AR Specialist, II

LED FastStartBaton Rouge, LA
Onsite

About The Position

PSC Group is seeking an Accounts Receivable Specialist who thrives on providing excellent customer service and enjoys solving problems. This position will work in our Baton Rouge corporate office in a family-oriented, team environment.

Requirements

  • 2+ years of Collections experience
  • 3 - 5 years of experience in Accounts Receivable
  • Proficient in MS Office (Word, Excel, and Outlook)
  • Strong customer service skills
  • Strong organization and time management skills
  • Ability to prioritize projects and multitask
  • Strong problem-solving skills
  • High attention to detail
  • Excellent written and verbal communication skills
  • Professional demeanor and ability to maintain confidentiality
  • Highly self-motivated with the ability to work independently
  • 18 years or older and legally able to work in the U.S.
  • Stable work history with good references from past employers
  • Pass a drug screen, physical, and background check
  • Speak fluent English

Nice To Haves

  • Experience with NetSuite is a plus
  • Previous military experience and proven ability to follow procedures is a plus

Responsibilities

  • Issue statements to all customers monthly.
  • Initiates set up of new customer accounts and conducts credit checks as required.
  • Determines validity of account discrepancies by investigating and obtaining information from operations, billing, and customers.
  • Processes valid or authorized deductions by entering adjusting entries.
  • Resolves invalid or unauthorized deductions.
  • Improves collections by routinely analyzing Accounts Receivable aging reports and developing a strategy to maximize receipts.
  • Works directly with Management and Billing team as needed to resolve payment disputes and/or non-payment of accounts.
  • Contacts customers to follow up on delinquent accounts.
  • Maintains detailed documentation of all collection efforts.
  • Protects organization's value by keeping information confidential.
  • Accomplishes accounting and organization mission by completing related projects as needed.

Benefits

  • Medical insurance options with the company paying a large portion of the premiums, including affordable dental and vision plans for employees and their families
  • Company-paid life, short-term, and long-term disability insurance
  • Matching 401(k) plan to help employees save money for retirement
  • Vacation, sick leave, and holiday benefits (varies by work group)
  • Incentives, discounts, and bonuses
  • Industry-leading training and development programs
  • Enjoy financial flexibility with On-Demand Pay through Dayforce, giving you access to earned wages before payday.
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