AR Reconciliation Analyst

Hyve SolutionsGreenville, SC

About The Position

The Credit Operations Analyst plays a critical role in supporting the integrity, accuracy, and compliance of credit operations. This position is responsible for the review and processing of back‑end adjustments, investigation and resolution of unidentified payments, and compilation of data for management reporting. The role serves as the final approver and signer for Credit Memo (CM) and Debit Memo (DM) forms and works closely with internal and external auditors to support monthly, quarterly, and annual audit requirements. The ideal candidate is highly analytical, detail‑oriented, and comfortable managing complex processes in a fast‑paced environment.

Requirements

  • High school diploma required
  • Prior experience in credit operations, audit support, accounts receivable, or financial operations strongly preferred.
  • Strong analytical skills with exceptional attention to detail.
  • Solid understanding of audit processes, compliance controls, and documentation requirements.
  • Advanced proficiency in Microsoft Excel and PowerPoint.
  • Strong organizational and time‑management skills with the ability to manage competing priorities.
  • Excellent written and verbal communication skills.
  • Ability to work independently while also collaborating effectively across teams.

Nice To Haves

  • four‑year degree in Finance, Accounting, or a related field preferred.
  • Experience or exposure to AI tools, automation, or data‑driven technologies is a plus.
  • Working knowledge of AI concepts and automation tools preferred.

Responsibilities

  • Review and process back‑end adjustments to ensure accuracy, completeness, and compliance with company policies and internal controls.
  • Act as final signer and approver for Credit Memo (CM) and Debit Memo (DM) forms, ensuring proper authorization and documentation.
  • Investigate and resolve unidentified or unapplied payments, ensuring timely and accurate reconciliation.
  • Partner with internal teams to resolve discrepancies and prevent recurring issues.
  • Compile, analyze, and validate data used for management and compliance reporting.
  • Provide insights, trend analysis, and recommendations to support operational decision‑making.
  • Review and approve forms through OneSpan, ensuring audit‑ready documentation.
  • Coordinate with internal and external auditors by providing test samples, documentation, and responses to audit inquiries.
  • Manage and complete monthly, quarterly, and compliance audit processes, including: Proof of Delivery (POD) validation OT 84 reporting validation
  • Participate in annual walkthroughs and audits to ensure ongoing compliance and process accuracy.
  • Serve as backup support for the Customer Care team handling shipping issues, as needed, to ensure continuity of service.
  • Identify gaps, risks, and inefficiencies within credit operations.
  • Recommend and support process improvements to enhance accuracy, efficiency, and controls.
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