AR/Collections Specialist

Crown Uniform and Linen ServiceBrockton, MA
$22 - $24Onsite

About The Position

Crown Uniform & Linen Service is seeking a personable AR/Collections Specialist to join their AR/Collections Team in Brockton, MA. Founded in 1914, Crown Uniform & Linen Service is a family-owned business with over 105 years of experience as a leading provider of uniform and linen services in New England. They are committed to building long-lasting customer relationships through efficient, cost-effective solutions and a personal touch. The company values teamwork and aims to build long-term relationships with its employees, offering a supportive environment for those who wish to be part of a winning team that invests in their future.

Requirements

  • High school diploma required, or GED
  • Minimum 2 years' experience with AR or Collections
  • Must have good basic skills in mathematics
  • Speedy, accurate data entry skills
  • Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and with accuracy
  • Basic accounting principles knowledge

Responsibilities

  • Make collection calls to customers.
  • Post and reconcile payments using various software programs.
  • Mail monthly statements.
  • Establish relationships with clients to pursue payments and post them on accounts.
  • Conduct account research and analysis.
  • Accurately post payments to customers accounts using ABS.
  • Reconcile and resolve account discrepancies.
  • Maintain spreadsheets using strict confidentiality with customer credit card information and check-by-phone information.
  • Send statements to outstanding customers.
  • Interact with customers to resolve outstanding issues.
  • Provide customer service to customer inquiries regarding payment history.
  • Print monthly aging and post results.
  • Sort and file documents after posting.

Benefits

  • Monday-Friday work weeks
  • Weekends and holidays off
  • Paid vacations
  • Paid holidays
  • Group health insurance
  • Dental insurance
  • LTD insurance
  • Life insurance
  • 401k Plan with a Company Match
  • Ongoing training and upskilling
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