AR/Collections Specialist

Crown Uniform and Linen Service•Brockton, MA

7d•Onsite

About The Position

Crown Uniform & Linen Service is seeking a personable AR/Collections Specialist to join their AR/Collections Team in Brockton, MA. Founded in 1914, Crown Uniform & Linen Service has over 105 years of experience as a leading provider of uniform and linen services in New England. As a family-owned business, they are committed to building long-lasting customer relationships through efficient, cost-effective solutions and a personal touch. They value teamwork and invest in their employees' futures, offering a supportive environment for those who wish to be part of a winning team.

Requirements

High school diploma required, or GED
Minimum 2 years' experience with AR or Collections
Must have good basic skills in mathematics
Speedy, accurate data entry skills
Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and with accuracy
Basic accounting principles knowledge

Responsibilities

Make daily collection calls
Conduct account research and analysis
Accurately post payments to customers accounts using ABS
Reconcile and resolve account discrepancies
Maintain spreadsheets using strict confidentiality with customer credit card information and check-by-phone information
Send statements to outstanding customers
Interact with customers to resolve outstanding issues
Provide customer service to customer inquiries regarding payment history
Print monthly aging and post results
Sort and file documents after posting