AR & Collections Specialist

Activated Insights • Tampa, FL

3d • Onsite

About The Position

The AR and Collections Specialist plays a vital role in our finance team. You’ll be responsible for managing all accounts receivable functions on assigned accounts, including cash applications, general accounting duties, and participating in the monthly close process. This is an opportunity to be a part of team and drive our collections processes in a growing company.

Requirements

• 2 years of accounts receivable and collections experience.
• In-depth understanding of debits/credits and general A/R accounting principles.
• Proficient with Zuora or similar enterprise billing platforms.
• Advanced Excel skills, including experience with Google Sheets.
• Excellent communication, negotiation, and interpersonal skills.
• Highly organized, detail-oriented, and capable of working both independently and collaboratively.
• Self-motivated with a focus on results.

Nice To Haves

• College degree preferred or equivalent experience.

Responsibilities

• Manage 1st Party B2B Collections for assigned accounts.
• Monitor AR aging and ensure timely collection of payments.
• Negotiate payment arrangements and structured payment plans on past-due accounts.
• Proactively reach out to customers via phone, email, and fax to resolve outstanding invoices.
• Collaborate with internal teams to resolve billing disputes.
• Recommend accounts for legal action and track progress with collection agencies and attorneys.
• Reconcile customer accounts, manage account clean-up, and oversee EFT vendor setup.
• Drive measurable improvement in collections metrics, including reducing Days Sales Outstanding (DSO), lowering past-due aging, and improving recovery rate against assigned targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree