AR Clerk

Aston Carter•Collierville, TN
•$20 - $20•Onsite

About The Position

The AR Clerk supports the Credit Department by reviewing customer credit applications, maintaining accurate account records, and assisting with key payment and invoicing processes. This role focuses on ensuring timely and accurate credit decisions, improving cash flow, and enhancing the overall efficiency of customer onboarding and account management. It is well suited for someone with strong organizational skills, attention to detail, and an interest in accounts receivable and credit operations.

Requirements

  • High school diploma or equivalent.
  • Strong written and verbal communication skills with a professional, customer-focused approach.
  • Proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • Strong attention to detail and accuracy in reviewing financial and account information.
  • Excellent organizational skills and the ability to manage multiple priorities and tasks simultaneously.
  • Ability to work independently with minimal supervision as well as collaboratively within a team environment.
  • Comfort working with records retention practices and maintaining accurate account documentation.

Nice To Haves

  • Prior experience in accounts receivable, collections, or customer service is preferred.
  • Some college education or coursework in accounting, finance, or business is preferred.
  • Experience in accounts receivable processes, including credit applications and collections, is a plus.
  • Background in customer service environments where timely and professional communication is essential.
  • Ability to handle sensitive financial information with discretion and integrity.
  • Strong problem-solving skills and willingness to follow up proactively on pending items such as references, invoices, and approvals.

Responsibilities

  • Review and pull information for all customer credit applications in Bectran on a daily basis, ensuring each application is complete and accurate.
  • Run D&B and SOS reports and review bank information to evaluate customer creditworthiness.
  • Identify applications that qualify for Tier 1 credit and promptly route them to the Credit Manager for approval.
  • For credit requests over $20,000, follow up on trade and bank references to gather information in a timely manner before sending applications to the Credit Manager.
  • Provide fax and email support for credit-related communications by routing incoming emails to the appropriate team members, reducing the time assistants spend on these tasks.
  • Process and key ACH payments over time to support the credit assistants and help relieve pressure on cash application activities.
  • Track and follow up on priority invoices sent to accounts payable, ensuring prompt attention and resolution to support the credit assistants.
  • Monitor and follow up on stale credit approvals to help improve sales opportunities and assist accounts payable in catching up on outstanding items.
  • Request, collect, and validate sales tax exemption certificates from customers, ensuring documentation is accurate and properly retained.
  • Maintain accurate and organized account records in accordance with records retention practices.
  • Provide courteous and professional customer service when communicating with internal teams and external customers about credit, payments, and account status.
  • Collaborate with credit assistants and other department staff to streamline processes and support overall Credit Department goals.

Benefits

  • Medical
  • dental
  • vision
  • Critical Illness
  • Accident
  • Hospital
  • 401(k) Retirement Plan
  • Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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