AR Chargeback Specialist
Farmina•Reidsville, NC
About The Position
The AR Chargeback Specialist serves as a key liaison between the Sales team, Distributors, and the Accounts Receivable Supervisor. This role is responsible for receiving and analyzing credit requests, preparing internal documentation, and issuing credits with accuracy and timeliness.
Requirements
- Bachelor’s degree or equivalent work experience
- 1-3 years of general accounting or accounts receivable experience
- Proficiency with accounting software
- CRM systems
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to set, prioritize and manage all projects and job duties to reach department goals and objectives
- Proficient in Microsoft Office applications
- Must be self-motivated and able to work both independently and on a team
- Must be willing to work mandatory overtime, weekends and different shifts as needed.
Responsibilities
- Receive, analyze, and prepare internal credit forms based on supporting documentation
- Communicate with Sales Team and Distributors to get clarifications as needed
- Send internal credit forms for approval and issue credits
- Issue claim credits in coordination with Inside Sales and Quality teams
- Analyze distributor spending by program
- Support creation of coupon reporting
- Prepare quarterly rebate documentation
- Ensure accuracy and completeness of claim‑related credits
- Daily use of Microsoft Excel and Microsoft Dynamics NAV
- Utilize CRM tools to manage customer and distributor interactions
Benefits
- 401k
- Company Paid AD&D
- Voluntary AD&D
- Voluntary Long-term Disability Insurance
- Voluntary Child Life
- Short-term Disability Insurance
- Colonial Life Critical Illness
- Colonial Life Term Life
- Colonial Life Whole Life
- Health FSA
- Dependent Care FSA
- Colonial Medical Bridge
- Colonial Accident
- Voluntary Life Dependents
- Voluntary AD&D Dependents
- Hospital Indemnity
- NYC Commuter Benefits
- Employee Pet Food Discounts
- Paid Maternity Time Off
- Paid Paternity Time Off
- Paid Adoption Time Off
- Pet Wellness Insurance
- Pet Accident and Illness Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
