AR Analyst

Arctiq

About The Position

Company Overview Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. Job Summary In this role, you’ll play a key part in supporting the Finance team by owning critical Accounts Receivable (AR) processes. You will be responsible for customer invoicing, cash application, collections, account reconciliation, and resolving billing discrepancies. Your work will directly impact cash flow, financial accuracy, and the overall customer experience.

Requirements

3+ years of experience in Accounts Receivable, billing, collections, or related accounting roles
Strong understanding of AR processes, cash application, account reconciliation, and collections
Experience with accounting/ERP systems; NetSuite experience is strongly preferred
Strong Microsoft Excel skills
Excellent attention to detail and accuracy
Strong organizational skills with the ability to manage multiple priorities and deadlines
Confident and professional communication skills, including experience communicating directly with customers regarding outstanding balances
Strong problem-solving and analytical skills
Ability to work independently while collaborating effectively across teams

Nice To Haves

Experience supporting month-end close and financial reporting is preferred

Responsibilities

Prepare and issue accurate customer invoices in a timely manner
Monitor customer accounts and maintain accurate AR aging
Proactively follow up on outstanding and overdue balances
Partner with customers and internal teams to resolve billing disputes, payment discrepancies, and account issues
Process and apply incoming payments, including ACH, wire, check, and credit card transactions
Ensure cash receipts are applied accurately and promptly to customer accounts
Research and resolve unapplied cash, short payments, credits, and other account discrepancies
Perform customer account reconciliations and maintain accurate account balances
Maintain complete and accurate customer billing and payment records
Support collections activities and escalate past-due accounts as appropriate
Assist with month-end close, including AR reconciliations, aging reports, and other required schedules
Support audit requests and provide AR documentation as needed
Identify opportunities to improve AR processes, billing accuracy, collections, and cash application
Collaborate closely with Sales, Operations, Finance, and other internal teams to resolve customer account issues