AR Analyst - 9 Month Term

Boyd Group Services•Winnipeg, MB

2d•CA$18 - CA$19•Hybrid

About The Position

The role of the Accounts Receivable Analyst is to support the AR functions for shops. Duties and responsibilities include applying payments and adjustments, processing refunds to insurers, monitoring integrations between the management system and the ERP, and managing a shared mailbox by responding to and actioning requests in a timely and professional manner. This is a 9-month term role.

Requirements

Completion of a Post Secondary education or equivalent work experience.
Strong Excel and Microsoft Office Suite skills
Easily learn and adapt to new software.
Communicate effectively with stores, vendors and co-workers
Self-motivated, takes initiative
Excellent customer service skills and professionalism
Proven reliability
Good team player
Ability to work from home and the office

Nice To Haves

Experience in accounting, credit, collections, or other receivables or customer service roles would be an asset
Workday and/or CCC1 management system would be an asset
Bank reconciliation experience would be an asset.

Responsibilities

Generate and perform mass uploads of incoming ACH payments based on remittance advice notifications from insurers while validating that funds specified were duly received.
Processing transactions in CCC1 management system on behalf of the business, while ensuring all requests are compliant with established controls and policies.
Responding to and actioning email inquiries and service tickets in a professional manner within established SLAs.
Investigate and resolve technical, process, and payment issues raised by operations in a timely and effective manner.
Collect required documentation and approvals for submitting AR to collections, providing required support as needed.
Review and process insurer refunds, ensuring all requests comply with established policies and are reconciled against posted receipts.
Completing of paperwork to set up Boyd Group and Gerber Collision as vendors in customer ERP systems, providing appropriate banking, tax, and address information as required.
Monitor integrations between CCC1 and Workday, logging all failures and correcting them in relevant systems as required.