Aquatics Supervisor/ Recreation Supervisor

Spire Hospitality•Winter Garden, FL

4d•Hybrid

About The Position

The Grove Resort & Water Park Orlando is seeking an Aquatics Supervisor/Recreation Supervisor to oversee all functions of the Recreation Department, including the Activities Center, daily events, Pool Attendants, Lifeguards, Lake Austin Pier, and Water Park. This role will ensure exceptional guest service while maintaining the full operational functionality of all recreational facilities. The Recreation Supervisor will work closely with the engineering team to ensure the repair, service, and preventative maintenance of all areas within and outside of the hotel. Taking pride and passion in your work, you will collaborate within a team dedicated to providing an outstanding experience for guests.

Requirements

Previous hotel or resort recreation background
Ability to communicate effectively.
Working both indoors and outdoors.
Outside in all weather conditions, including inclement weather.
CPR, First Aid and Lifeguard certified.

Responsibilities

Train all Recreation Attendants, Pier Attendants, and Pool Attendants in all areas of their job duties, including Micros, with a strong emphasis on training and certification responsibilities to ensure consistent service standards, safety compliance, and operational excellence.
Assist Manager with all aspects of the Department as necessary.
Closely monitor department inventory
Construct weekly schedule for all recreation staff.
Complete day-to-day payroll, double-checking that all payroll corrections have been made.
Assist Manager in all hiring, reviewing and promoting within the department.
Must be well-mannered, display a helpful attitude, greet guests when encountered, show appreciation to the guest for being at the resort, show willingness to help guests and employees at all times.
Must coordinate operation of Activities with other departments in the resort.
Must be open to new training and experiences.
Provides information on park and resort activities and policies.
Provide assistance in other job classifications as determined necessary by immediate superior.
Providing memorable moments and exceeding guest, employee and owner expectations.
Clear and concise communication to be delivered with a positive and professional attitude at all times; with guests, employees, owners and vendors.