Aquatics Program Coordinator

Piedmont YMCACharlottesville, VA
Onsite

About The Position

The Aquatics Program Coordinator will assist in all aspects of aquatics programs to include supervision and instruction of group swim lessons, private swim lessons, school-based-learn-to-swim programming, and American Red Cross Safety Courses. This role involves building positive relationships with participants and families, providing exceptional customer service, tracking performance measures, and performing front-line services such as teaching swimming lessons for approximately 20 hours per week. The coordinator will also assist in staff management, training, development, and evaluation for aquatics programs, conduct staff meetings, and attend all scheduled staff meetings and trainings. Additionally, the position requires serving as a leader in emergency situations, ensuring a safe environment for all members and participants, and adhering to the YMCA’s core values of caring, honesty, respect, and responsibility. The role also encompasses leadership competencies in advancing the mission, building relationships, leading operations, and developing people.

Requirements

  • Two years of aquatics experience.
  • Two years of swim lesson instructor experience.

Nice To Haves

  • Current lifeguard certification (preferred).
  • Lifeguard Instructor or Swim Instructor Trainer certification (preferred).

Responsibilities

  • Assists with in planning, implementing, leading, instructing, promoting, supervising, and evaluating aquatics programs.
  • Builds positive relationships with participants and families to encourage program retention and satisfaction.
  • Provides exceptional customer service by responding to member inquiries, concerns, and feedback in a timely and professional manner.
  • Tracks performance measures for programs including roster management.
  • Performs front line services including teaching swimming lessons (approximately 20 hours per week).
  • Assists in management of staff; trains, develops, and evaluates personnel for aquatics programs.
  • Assists in conducting staff meetings.
  • Attends all staff meetings and trainings as scheduled.
  • Serves as a leader in emergency situations.
  • Ensures all members, guests, and program participants are in a safe environment.
  • Adheres to the YMCA’s core values of caring, honesty, respect, and responsibility.
  • Performs other duties as assigned.
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