Aquatics Program Administrator
Smugglers' Notch Resort•Cambridge, VT
•Onsite
About The Position
The Aquatics Administrative Assistant plays an important role in supporting the day-to-day operations of the Aquatics Department. This position combines administrative responsibilities with guest service, employee coordination, programming support, and aquatic operations. The ideal candidate is organized, self-motivated, detail-oriented, reliable, and comfortable handling confidential information while working collaboratively with employees and other departments.
Requirements
- Organized
- Self-motivated
- Detail-oriented
- Reliable
- Comfortable handling confidential information
- Ability to work collaboratively with employees and other departments
Nice To Haves
- Certified swimming instructor
Responsibilities
- Work closely with Human Resources to submit documentation and reconcile payroll, personnel, and benefit issues.
- Process departmental bills, invoices, orders, registrations, and payments.
- Assist with invoicing, registration, and payment processing through ResortSuite.
- Maintain accurate daily, weekly, and seasonal records, including payroll, checklists, statistics, training records, and other departmental information.
- Prepare and distribute minutes for departmental meetings.
- Assist with employee scheduling, timekeeping, and communication, including emailing, calling, and texting staff.
- Coordinate and assist with scheduling swim lessons, private instruction, and other aquatic activities.
- Provide swimming instruction when certified and needed.
- Work with Group Sales and Food & Beverage to coordinate group reservations, private rentals, birthday parties, day groups, and other events.
- Assist with the daily opening of condominium pools and the seasonal opening and closing of summer facilities.
- Help develop and implement new aquatic programs, activities, and operational ideas.
- Assist with special projects and initiatives as assigned by the Aquatics Director.
- Serve as Aquatics Manager on Duty when needed.
- Work as a lifeguard and administer first aid when necessary.
- Maintain a professional, friendly, and approachable presence when interacting with guests, employees, and other departments.
- Handle sensitive information with a high level of confidentiality and discretion.
- Use sound judgment, active listening, and problem-solving skills to address issues and contribute to effective solutions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
