Aquatics Program Administrator

Smugglers' Notch Resort • Cambridge, VT

9h • $17 - $24

About The Position

The Aquatics Program Administrator supports the day-to-day operations of the Aquatics Department, combining administrative responsibilities with guest service, employee coordination, programming support, and aquatic operations. The role requires an organized, self-motivated, detail-oriented, and reliable person who can handle confidential information and work collaboratively with employees and other departments. The starting wage is $21 per hour.

Requirements

• Organized, self-motivated, detail-oriented, and reliable.
• Comfort handling confidential information with discretion.
• Able to work collaboratively with employees and other departments.
• Swimming instruction certification when providing instruction.
• Sound judgment, active listening, and problem-solving skills.

Responsibilities

• Work with Human Resources to submit documentation and reconcile payroll, personnel, and benefit issues.
• Process departmental bills, invoices, orders, registrations, and payments.
• Assist with invoicing, registration, and payment processing through ResortSuite.
• Maintain accurate daily, weekly, and seasonal records, including payroll, checklists, statistics, training records, and other departmental information.
• Prepare and distribute minutes for departmental meetings.
• Assist with employee scheduling, timekeeping, and communication, including emailing, calling, and texting staff.
• Coordinate and assist with scheduling swim lessons, private instruction, and other aquatic activities.
• Provide swimming instruction when certified and needed.
• Coordinate group reservations, private rentals, birthday parties, day groups, and other events with Group Sales and Food & Beverage.
• Assist with daily opening of condominium pools and seasonal opening and closing of summer facilities.
• Help develop and implement new aquatic programs, activities, and operational ideas.
• Assist with special projects and initiatives as assigned by the Aquatics Director.
• Serve as Aquatics Manager on Duty when needed.
• Work as a lifeguard and administer first aid when necessary.
• Maintain a professional, friendly, and approachable presence with guests, employees, and other departments.
• Handle sensitive information with confidentiality and discretion.
• Use sound judgment, active listening, and problem-solving skills to address issues and contribute to effective solutions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed