Aquatics Manager

City of Doral•City of Doral, FL

1d•Onsite

About The Position

The Aquatics Manager is responsible for overseeing the safe and efficient operation of all aquatic facilities and programs within the City. This includes supervising staff, ensuring participant safety, maintaining facility standards, and enforcing park rules and regulations. Employees in this classification will be required to work various shifts, to include nights, holidays and weekends. The position reports to the Parks & Recreation Director or designee. Supervision Received and Exercised This position is classified as a non-exempt, full-time position with a 40-hour work-week.

Requirements

An Associate’s Degree OR 60 earned credits.
Minimum of one (1) year of supervisory experience
Must possess a valid driver license with an acceptable driving record.
Must possess the American Red Cross Lifeguard with CPR/AED for Professional Rescuers
Must possess one of the following certifications: Water Safety Instructor Certification OR Lifeguard Instructor issued by the American Red Cross OR USA Swimming Shield Certified Coach- ADM Age Group/ ADM Senior/Head Coach/Legacy.
Must possess one of the following certifications: Aquatic Facility Operator (AFO) or Certified Pool OR Certified Pool Operator certification (CPO)
Must be fluent in the English language.
Must be a non-smoker.
Must possess knowledge of pool maintenance, equipment operation and safety protocols.
Must possess knowledge in marketing and promotion of aquatic facilities and programs.
Must be computer literate with knowledge of Microsoft Office applications.
Ability and proficiency in CPR, AED, and first aid, as well as emergency response procedures.
Ability to perform physical tasks, including rescues and emergency response.
Ability to observe swimmers, maintain facility standards, and ensure compliance with regulations.
Ability to work in a fast-paced environment and handle unexpected situations.
Ability to provide excellent customer service and address patron concerns.
Ability to oversee the work of a team engaged in providing specific services, completing specific projects, or assisting other units.
Ability to effectively communicate and interact with staff, patrons and members of the public.
Ability to identify and resolve issues related to facility operations, safety, and customer service.
Ability to use small office equipment, including copy machines or multi-line telephone systems.
Knowledge and understanding of water chemistry, pool systems, and safety regulations.
Knowledge of budgeting, financial management, and risk management.
Ability to work in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
Ability to use computer for data entry and word processing.
Ability to demonstrate effective decision-making and problem-solving skills.
Ability to maintain an effective working relationship with superiors, peers, and outside vendors.
Ability to consistently perform detailed work.
Ability to make rational decisions through sound logic and deductive processes.
Ability to work under tight deadlines and adjust to last minute programming changes.
Ability to express oneself clearly, orally and in writing, and strong interpersonal skills.
Ability to make recommendations that impact the budget.

Nice To Haves

Ability to communicate in Spanish is a plus.

Responsibilities

Oversees the daily operations of the aquatic facility, ensuring safety, compliance, and customer satisfaction.
Supervises, train, and evaluate staff performance, including lifeguards, maintenance personnel, and administrative staff.
Implements and enforce safety protocols, ensuring compliance with all local, state, and federal regulations.
Coordinates maintenance activities to maintain the cleanliness and functionality of all facility areas.
Collaborates with recreation staff to develop and implement diverse aquatic programs and events.
Provides exceptional customer service, addressing inquiries and resolving issues promptly.
Develops and manages the facility budget, including revenue projections and cost control.
Develops and implements marketing strategies to promote facility amenities, programs, and events.
Identifies and mitigate potential risks and hazards within the facility.
Handles administrative tasks such as scheduling, reporting, and compliance documentation.
Develops and implements emergency response plans and procedures.
Fosters relationships with local organizations and community members.
Stays updated on industry trends and best practices.
Performs related duties as assigned.