Part-Time Aquatics Guest Service Coordinator Assistant
City of Pasco•City of Pasco, WA
•Hybrid
About The Position
Under general supervision of the Aquatics Manager, performs responsible administrative and customer service support work for City aquatic facilities. Provides assistance with front desk operations, facility rental coordination, registration support, and recordkeeping functions. This classification provides operational support and does not exercise supervisory authority or independent financial control.
Requirements
- High school diploma or GED required.
- One (1) year of experience in customer service, office support, recreation services, or related field preferred.
- Experience with cash handling or point-of-sale systems preferred.
- Experience in a recreation or aquatic facility environment preferred.
- Valid Washington State driver license preferred.
- First Aid and CPR/AED certification preferred.
Nice To Haves
- Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the job.
Responsibilities
- Assists with daily front desk and customer service operations.
- Provides information regarding aquatic programs, schedules, facility policies, and rental procedures.
- Supports facility rental processes by preparing documentation, confirming logistics, and assisting with setup and supply coordination.
- Assists with program registrations, roster maintenance, and participant record updates.
- Operates point-of-sale systems and performs cash handling tasks as assigned; assists with reconciliation under direction of lead staff.
- Maintains accurate administrative records including rentals, registrations, participation data, and operational documentation.
- Performs data entry, filing, document preparation, and general clerical support.
- Assists with preparation and distribution of promotional materials and program communications.
- Supports special events, swim meets, and program activities as assigned.
- Identifies and escalates customer concerns, discrepancies, or operational issues to supervisory or lead staff.
- Performs related duties as assigned.
Benefits
- Fulfilling career that allows you to contribute to a thriving community and grow both personally and professionally
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
