Aquatics Front Desk - Winter 26.27

Snowshoe Mountain • Snowshoe, WV

1d • Onsite

About The Position

Seasonal Work, Play, Get Paid, and Enjoy the Perks! This role involves ensuring guest safety at aquatic facilities, providing emergency care, and supporting guest services. The position requires vigilant supervision, clear communication, and adherence to safety regulations. Daily maintenance checks and assisting with various operational tasks are also part of the responsibilities. This is a seasonal position with opportunities to enjoy the mountain and connect with guests and employees from around the world.

Requirements

• High School Diploma or GED
• Ability to perform each essential duty satisfactorily with or without reasonable accommodations.

Nice To Haves

• Ellis & Associates training

Responsibilities

• Ensure guest safety at all aquatic facilities through vigilant supervision and ongoing practice of life-saving skills.
• Maintain continuous zone coverage and rotate stations without breaking protection.
• Provide emergency care using Ellis & Associates training.
• Conduct daily checks on medical equipment (AEDs, trauma bags, O2 tanks, etc.) and ensure all equipment/facilities are functional and presentable.
• Support guest services through clear communication, community outreach, and positive engagement.
• Follow service recovery protocols to resolve guest concerns.
• Perform daily maintenance checks on vehicles, equipment, and facilities.
• Comply with all safety, security, and government regulations.
• Report safety concerns to leadership.
• Attend required meetings and trainings.
• Assist with daily operations, which may include laundry, phones, guest hospitality, beach setup, landscaping, basic maintenance, and working in varying weather conditions.

Benefits

• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED