Aquatics Director FT

American Golf Corporation•Albuquerque, NM

1d•Onsite

About The Position

The Aquatics Director is responsible for the overall leadership, strategy, and performance of the aquatics department. This role ensures a safe, compliant, and high-quality pool environment while driving programming, revenue opportunities, staff development, and member engagement. The Aquatics Director oversees all aspects of pool operations, including safety standards, maintenance practices, staffing, and financial performance.

Requirements

Required certifications: Certified Pool Operator (CPO), First Aid, CPR/AED, Lifeguard Certification (or ability to obtain within a defined timeframe)
3–5+ years of aquatics or pool operations leadership experience required
Proven experience managing teams, budgets, and operational performance
Strong knowledge of pool safety regulations, maintenance standards, and compliance requirements

Nice To Haves

Experience developing and managing aquatics programming preferred
Basic mechanical and/or plumbing knowledge preferred
Proficiency in Microsoft Office (Word, Excel) preferred

Responsibilities

Provide full leadership and oversight of aquatics operations, ensuring safety, compliance, and service excellence
Establish, implement, and enforce all pool rules, policies, and risk management protocols
Oversee water quality management, maintenance standards, and facility readiness, ensuring all regulatory requirements are consistently met
Develop and execute aquatics programming (swim lessons, teams, events, camps) to drive participation, engagement, and revenue
Manage departmental financial performance, including budgeting, forecasting, labor management, and cost controls
Lead all aspects of staffing, including recruitment, hiring, onboarding, training, scheduling, and retention
Set performance expectations, evaluate team members, and administer coaching and corrective action as needed
Ensure consistent execution of company standards related to safety, service, attendance, and operational procedures
Oversee incident and accident reporting, ensuring timely documentation, investigation, and resolution
Manage inventory, vendor relationships, and supply ordering to maintain operational efficiency
Act as the primary point of contact for member and guest concerns, resolving issues with professionalism and urgency
Partner with club or facility leadership to align aquatics operations with overall business goals
Promote aquatics programs within the community to increase visibility, participation, and membership value
Lead team meetings, trainings, and ongoing development initiatives to maintain a high-performing team
Support and implement company-wide initiatives and programs
Perform additional duties as assigned