Aquatics Director

ACAC CharlottesvilleCharlottesville, VA
Onsite

About The Position

Responsible for overseeing the Aquatics center, team and programs.

Requirements

  • Must be able to stand, walk, sit, lift, stretch, reach and bend throughout a shift
  • Ability to work varied shifts including days, evenings, weekends, and holidays
  • Must be able to successfully pass lifeguard certification requirements at all times
  • Must be able to successfully perform rescue skills during in-service training
  • Ability to successfully demonstrate proper swimming techniques and use of swim equipment
  • Must be able to work in an often warm and humid environment with heightened noise
  • Maintain a current Lifeguarding certification at all times (Red Cross Certification preferred)
  • Maintain a current Pool Operator License
  • Superior customer service skills
  • Proficient computer skills
  • Must be at least 18 years old
  • Read, sign, and abide by the policies included in the Team Member Handbook
  • Park in team member designated areas
  • Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
  • Attend mandatory Personal Training meetings
  • Assist with Service Days, as assigned by Supervisor
  • Assist with club programs, special events, or activities, as assigned by Supervisor
  • Promptly respond to work-related correspondence
  • Exhibit a positive attitude at all times
  • Deliver outstanding service to members and guests, following acac’s FiveStar principles

Responsibilities

  • Provide strong leadership with excellent communication skills and problem-solving abilities
  • Responsible for the hiring and training of team members
  • Develop an adequate staffing plan and team schedule
  • Monitor team member productivity, provide constructive feedback and coaching
  • Create and foster a team culture that is centered on achieving goals with a high level of customer service
  • Conduct periodic and annual team performance evaluations
  • Keep the team and members informed of events and activities, and encourage participation
  • Support and handle member issues; make decisions in consideration of the club’s policies and procedures
  • Create and support special events to promote the department and the club
  • Ensure team members are properly certified
  • Maintain aquatic center equipment and facility in safe, working, and clean condition
  • Purchase and maintain supplies for successful facility operation
  • Perform regular evaluation of aquatic policies and update as needed
  • Develop fun and creative revenue-producing programs
  • Evaluate aquatic programs and make changes as needed
  • Regularly monitor the financial performance of aquatic programs and assess whether programs meet goals; make necessary changes to accommodate aquatic program needs
  • Collaborate with department managers to troubleshoot club-related issues and ensure an overall high level of success for the club
  • Operate within budget guidelines for purchasing supplies, operational costs, and pricing outside vendors and contractors
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