Aqua/Oasis Cabana Host
Choctaw Nation of Oklahoma•Durant, OK
•Onsite
About The Position
The Cabana Host is responsible for sales of cabanas. They will answer incoming guest, internal and external calls including radio communications, assist with cabana check in and wait lists, prepare, and stock cabanas for guests, and perform opening and closing tasks for cabanas. This role reports to the Water Parks and Pool Operations Director.
Requirements
- Excellent oral and written communication techniques
- Expert knowledge of principles and processes for providing customer and personal services.
- Proficient knowledge of sales
- Must be 18+
Responsibilities
- Manage all inquiries and sales of cabanas in an accurate and timely manner.
- Organize cabana booking reservations to ensure accurate billing.
- Manage booking application with all current reservations.
- Communicate with hotel guest and non-hotel guest by email and phone.
- Check in guest to their designated cabana.
- Attend weekly operation meetings.
- Coordinate with operations to ensure customer service.
- Deliver excellent guest service.
- Act as liaison to call center to assist with guest questions or challenges.
- Perform other tasks as assigned.
Benefits
- Free gym membership
- Free access to employee health clinic
- Free lunch for casino & resort associates
- Earned wages access once per week for hourly Associates
- Pet insurance
- Paid vacation / sick time
- Medical / Dental / Vision
- 401(K) with company match
- College tuition reimbursement
- Short-term disability, long-term disability, and family leave
- Employee assistance program
- Employee prescription program
- CNO Paid Life Insurance
- Teladoc
- On Site Dental Clinics (Jet Dental)
- On Site Mammogram Services
- Free diabetes and hypertension monitoring benefit (Livongo)
- Accolade- Concierge Benefits Program
- Wellness Program that equals savings on health insurance cost (Virgin Pulse)
- Maternity Care Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
