Apps Sup Tech Lead Analyst - Vice President

Citi•Mississauga, ON

3d•CA$120,800 - CA$170,800•Onsite

About The Position

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. This role is recognized as a technical authority within an area of the business and requires basic commercial awareness. Typically, there are multiple individuals within the business who possess the same level of subject matter expertise. Developed communication and diplomacy skills are essential for guiding, influencing, and convincing others, particularly colleagues in other departments and occasional external customers. This role has a significant impact on the area through complex deliverables and provides advice and counsel related to the technology or operations of the business. The work impacts an entire area, which ultimately affects the overall performance and effectiveness of the sub-function/job family.

Requirements

6 to 10 years of experience
Practical problem-solving and strategic thinking skills
Demonstrated leadership, interpersonal skills, and relationship-building skills
Service-oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one time
Proficient using basic technical tools and systems
Good interpersonal and communication skills
SQL Server – SQL, Stored Procedures
Oracle or other RDBMS
Database performance and tuning
Unix/AIX
Knowledge of MQ Series, NDM / IBM Connect::Direct
Scheduling Tools (Autosys/Control M)
ITRS Monitoring tool knowledge
SRE knowledge and application
AppDynamics
Knowledge of Cloud technologies
Kafka, RabbitMQ
OpenShift

Nice To Haves

ITRS Monitoring tool knowledge (preferred)
AppDynamics (preferred)
Knowledge of Cloud technologies (preferred)

Responsibilities

Partner with multiple technology teams to ensure appropriate integration of functions to meet goals.
Identify and define necessary system enhancements.
Analyze existing system logic, identify problems, and recommend and implement solutions.
Provide expertise in the area and an advanced understanding of the principles of apps support.
Formulate and define systems scope and objectives for complex, high-impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems, and industry standards; document requirements.
Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
Work closely with Product Owners, Business Analysts, and Systems Analysts to determine and document systems impacts and support requirements.
Consider the implications of the application of technology to the current environment.
Identify risks, vulnerabilities, and security issues; communicate impact; propose risk mitigation options.
Act as an advisor or coach to new or lower-level analysts; allocate work.
Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
Directly impact the business by influencing strategic functional decisions through advice, counsel, or provided services.
Persuade and influence others through strong and comprehensive communication and diplomacy skills.
Perform other duties and functions as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.