Apprentice

Surface Experts•Durham, NC

7d•Onsite

About The Position

Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour. Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills. Our vision is to establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Requirements

Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do

Responsibilities

Display world-class customer service for tenants and property management staff
Track work progress and notes in our dispatch tool
Communicate with the support team with questions
Understand and utilize our unique 5-step repair process
Employ each tool in your custom tool-kit
Problem-solve repairs with creativity

Benefits

Company car
Free uniforms
Training & development
Pay range of $17 to $24 per hour includes base pay and performance-based bonuses
Monthly bonus program depending on add-on repairs
Pay raise following paid training completion
Direct four-week track to Surface Repair Technician
No weekends, late nights, or evenings (overtime is available)
Paid holidays and paid time off
Wellness, mileage, and tool stipend provided
Weekly team meetings with breakfast provided