Apprentice Technician

Hendrick Automotive GroupCharleston, SC
Onsite

About The Position

In a learning capacity the Apprentice Technician assists the Service Technician with identifying necessary vehicle service and performing the repair, service, and/or maintenance work. In an entry level position, the Apprentice Technician is responsible for increasing knowledge, skills, and certifications to progress to a Service Technician.

Requirements

  • Basic knowledge of automotive parts and systems.
  • Demonstrable mechanical skills and knowledge.
  • Technical training or commensurate technical experience.
  • Valid Driver’s License
  • Basic Computer skills to utilize timekeeping system.
  • Ability to learn parts department computer inventory and ordering system.
  • Ability to understand and follow instructions.
  • Ability to communicate effectively with customers and company personnel.
  • The position requires regular and predictable attendance.
  • Scheduled shifts may include evening hours, weekends, and holidays.
  • Must be able to lift up to (50) pounds.
  • While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
  • Duties are performed primarily in the service area.
  • Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
  • May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
  • Frequently interacts with customers, service advisors and the service manager.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers and other employees.
  • Ability to add, subtract, multiply and divide.
  • Ability to apply common sense understanding to carry out instructions.
  • Ability to deal with standardized situations.
  • Ability to understand and follow technical manuals.

Nice To Haves

  • GED
  • High School Diploma
  • Associate Degree
  • Bachelor Degree
  • Master Degree
  • Doctorate Degree
  • Automotive
  • Business
  • Human Resources
  • Information Technology
  • up to 3 years
  • 3-5 years
  • 5+ years

Responsibilities

  • Assists Service Technician with examining customer vehicles.
  • Assists Service Technician with identifying necessary vehicle repairs and maintenance.
  • Assists with estimating cost of repairs.
  • Assists with performing vehicle repairs and maintenance.
  • Documents services performed.
  • Learns how to performs services efficiently and according to dealership guidelines.
  • Follows dealership and manufacturer service guidelines.
  • Assists Service Technician by requesting necessary parts.
  • Maintains CSI at or above Company standards
  • Maintains an organized, clean and safe work area
  • Participates in required training
  • Records all hours worked accurately in company timekeeping system
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company’s Core Values
  • Complies with Company policies and procedures
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned

Benefits

  • Hendrick Automotive Group believes that its people are its most important assets.
  • Together, everyone achieves more.
  • We work as a team, best utilizing our individual talents and skills to reach a common goal.
  • Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent.
  • Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization.
  • At Hendrick Automotive Group we are defined by our integrity.
  • We believe in doing what is right for our fellow teammates, our customers and our corporate partners.
  • The core values of this company are what shape every action we take and every decision that is made.
  • Our customers are important to us. They’re family.
  • We genuinely desire for our customers to feel valued and cared about whenever inside our doors.
  • Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers.
  • The Hendrick name is synonymous with winning, at the dealership and on the race track.
  • We are committed to continuing the Hendrick tradition of success and performance.
  • Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits.
  • The automotive industry is rapidly progressing.
  • Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes.
  • We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development.
  • We strive for excellence in all that we do.
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