Apprentice Optician FT Owensboro, KY #292

Eyemart Express • Owensboro, KY

13h • Onsite

About The Position

Your path to become a Licensed Optician starts here! 30 years ago, Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices while maintaining great relationships with optometrists and local communities. We�re not like everyone else, with local labs in stores, eye exams, and same-day delivery on glasses � our customers never miss a moment. Now, you can join one of the nation�s top optical retailers and improve lives by helping people see better.

Requirements

• High School Diploma or GED
• Experience working in retail, customer service, or sales
• Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift)
• Ability to occasionally stoop, bend, kneel, crouch, reach, and twist
• Ability to lift, carry, push, and/or pull up to approximately 25 lbs
• Must possess excellent hand-eye coordination and fine motor skills
• Ability to operate basic office equipment
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly
• Ability to multi-task
• Ability to identify and solve problems, and facilitate problem solving
• Attention to detail
• Time management skills - ability to prioritize and work quickly and efficiently when there are multiple customers to assist
• Ability to deal with stressful situations such as dissatisfied customers
• Ability to establish and maintain effective working relationships with fellow employees

Nice To Haves

• Experience working in the optical industry is preferred
• Candidates who are either already working on, or would be interested in starting, their licensure to be a certified optician.

Responsibilities

• Assist patients in selecting eyeglass frames, lenses, and lens coatings.
• Ensure lab technicians have accurate measurements and prescription information.
• Dispense completed glasses to patients.
• Provide exceptional customer service.
• Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
• Compute and process payment transactions/refunds using in-house Point of Sale system.
• Perform other administrative tasks as assigned.
• Process insurance claims.
• Maintain up-to-date knowledge of products.
• Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
• Input customer information into computer system.
• Assess and interpret patient�s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products.
• Take necessary measurements (i.e. measuring the patient�s pupillary distance).
• Prepare work order for lab ensuring all pertinent information is listed.
• Pull correct lenses according to work order specifications.
• Inspect final product for accuracy.
• Adjust completed glasses to fit patient using pliers, hands and heat if necessary to bend frames accordingly.
• Educate patient on how best to care for their glasses.
• Adjust/repair damaged frames, replace nose pads and missing screws.
• Price, stock, and straighten merchandise.

Benefits

• VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.
• We maintain a drug-free workplace and perform pre-employment substance abuse testing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED