About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role provides training to develop jewelry skills and progress from apprentice toward Bench Jeweler. Apprentice duties include customer service and interaction with stores and customers, administrative and clerical work, photographing jewelry for intake and tracking, polishing, quality control, and learning the basics of jewelry repair. The position is part of a promote-from-within training journey, with opportunities to develop from beginner to artisan. The team aims to deliver a customer-first experience for custom jewelry design and repairs. The role offers a 40-hour work week, with varying hours that include some nights and weekends, as well as seasonal required overtime. The stated base pay is $15.92–$17.00, with the final rate based on experience and qualifications.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.

Nice To Haves

  • High school degree or equivalent.
  • Some knowledge of jewelry or jewelry repair/design.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn jewelry repair basics, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Jeweler Certification classes to develop and enhance bench skills.
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