About The Position

Signet Jewelers is seeking entry-level Jeweler Apprentices to join its Field Design & Service Center teams. Apprentices learn the jewelry business from the ground up while completing administrative responsibilities and training in the basics of jewelry repair, with the goal of progressing toward a Bench Jeweler role. The Design & Service Center team is dedicated to delivering a customer-first experience for custom jewelry design and repairs. The position includes customer service and interaction with stores and customers, administrative and clerical work, photographing jewelry for intake and tracking, and learning polishing and quality control. Signet provides a full training program and opportunities to advance from apprentice to artisan in a promote-from-within environment. Candidates with a passion and desire to learn the jeweler trade are considered, including those without prior jewelry knowledge.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Customer-service orientation and strong interpersonal skills.
  • High standards for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work a 40-hour week with seasonal required overtime.

Nice To Haves

  • Basic jewelry or jewelry repair/design knowledge.
  • Passion and desire to learn the jeweler trade.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn jewelry repair basics, including polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Jeweler Certification classes to develop and enhance bench skills.
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