About The Position

Signet Jewelers is seeking entry-level Jeweler Apprentices for its Field Design & Service Center Teams. Apprentices learn the business from the ground up through administrative responsibilities, customer service, interaction with stores and customers, clerical work, jewelry photography for intake and tracking, and introductory jewelry repair tasks such as polishing and quality control. A full training program supports development toward becoming a Bench Jeweler, with opportunities to advance from apprentice to artisan in a promote-from-within environment. Candidates with a passion for learning the jeweler trade are considered, including those with basic jewelry or repair knowledge. Design & Service Center Team Members are dedicated to delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. The role is full-time, consisting of a 40-hour work week, with varying hours that may include nights and weekends and seasonal required overtime. The listed base pay is $15.92–$17.00; the final rate depends on experience and qualifications.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Ability to work varying hours, including some nights and weekends.
  • High school degree or equivalent preferred but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred but not required.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, starting with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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