Apprentice Cake Decorator

Giant Eagle•Boardman, OH

About The Position

The Apprentice Cake Decorator supports the Bakery Department by providing guest service and helping create attractive, delicious pastries and cakes. The role includes training in bakery clerk and baker functions, with a focus on cake decorating for someone with minimal or no retail decorating experience. The position is suited to a creative, team-oriented person who is eager to help colleagues succeed, develop leadership skills, and learn about food, customer preferences, and industry trends. Cake Decorators help guests enjoy high-quality food by preparing and decorating bakery products, assisting customers, and maintaining product quality, safety, and sanitation standards. The role requires lifting up to 50 pounds and applicants must be at least 18 years old. No high school diploma is required; the stated experience requirement is 0 to 6 months.

Requirements

  • Experience requirement: 0 to 6 months.
  • No high school diploma is required.
  • Must be at least 18 years of age.
  • Must be able to lift up to 50 pounds.
  • Team-oriented approach and willingness to support colleagues.
  • Creativity and interest in food and customer preferences.

Responsibilities

  • Learn product knowledge and procedures, including product information by category, special orders, the cake program, portion control, seasonal items, and mixing colors.
  • Follow procedures to help the store meet out-of-stock percentage goals.
  • Apply merchandising principles to generate sales and create a positive guest experience.
  • Maintain safety as the top priority for team members, guests, and products.
  • Greet customers, help them locate products, answer questions, and make suggestions.
  • Become familiar with store products and demonstrate appropriate suggestive-selling techniques.
  • Handle products and equipment according to food-safety and safety guidelines.
  • Prepare and decorate products for bakery cases and displays; rotate products, follow code-dating procedures, and ensure only fresh products are available for sale.
  • Provide sampling opportunities when appropriate.
  • Record bakery special orders accurately to help ensure customers are satisfied with the finished product.
  • Clean equipment, tables, utensils, floors, and the department work area, including the back room, coolers, and freezers.
  • Follow safety and sanitation methods, emergency procedures, cleanup practices, Steritech requirements, proper lifting practices, and housekeeping standards.
  • Help maintain bakery backroom, cooler, and freezer efficiency by unloading deliveries.
  • Follow department procedures, daily setups, order-taking practices, copyright policies, and product-rotation requirements.
  • Assist in other areas as required.
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