Appraiser I

Guilford County•400 W. Market Street Greensboro, NC

About The Position

Performs appraisal work for the Tax Department to determine the value of residential properties for tax purposes. The role involves reviewing property documents and deciding whether on-site inspections are needed; contacting property owners and inspecting dwellings to assess construction materials, dimensions, features, depreciation, and obsolescence; and analyzing data and comparable sales to determine market and assessed values. The employee also appraises residential land, maintains appraisal neighborhood records, assists the public with tax-value questions, and prepares reports supporting assessed values in appeals. Work is performed under general supervision and evaluated for conformity with departmental appraisal standards. The position requires tact and courtesy in frequent public interactions, as well as independent judgment and initiative in evaluating properties.

Requirements

Bachelor’s degree; or an associate degree in business administration, accounting, finance, GIS, or a related field and one year of experience in real property appraisal or a related field; or a high school diploma or GED and three years of experience in real property appraisal or a related field.
Must be able to obtain certification as a real property appraiser from the North Carolina Department of Revenue within one year of employment.
Knowledge of procedures, techniques, and methods used in residential property appraisal.
Ability to accurately calculate and enter data, including building sketches, into an appraisal system.
Ability to communicate courteously and effectively about tax records and property taxes.
Working knowledge of GIS land record systems.
Ability to prepare accurate scale drawings and records.
Ability to perform the listed physical functions, including climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, talking, and hearing.
Ability to perform light work, exerting up to 20 pounds occasionally and/or up to 10 pounds frequently, with negligible force constantly to move objects.
Visual acuity to prepare and analyze data and statistics, operate a computer terminal, and use measuring devices.
Valid driver’s license and a driving record compatible with the county’s driving criteria; if a personal vehicle is used for county business, maintain insurance as required by county policy.

Nice To Haves

Experience in real estate sales or appraisal using real property appraiser software and sketching programs.
Proficiency with Microsoft programs, particularly Excel.
Certification by the North Carolina Department of Revenue as a Real Property Appraiser and/or certification by the North Carolina Appraisal Board; certification may substitute for up to two years of experience.

Responsibilities

Review permit, listing, and legal documents in workflow queues to determine whether and when on-site inspections are required for new or adjusted residential tax assessments.
Appraise residential dwellings; determine exterior building dimensions and document appraisals with sketches, images, and listings of building components.
Appraise residential land in subdivisions and acreage tracts, and set values based on zoning changes and land splits.
Use comparable sales to set new land values during countywide reappraisals.
Determine physical depreciation and obsolescence of residential property and analyze available data to determine market value.
Review and qualify property sales in assigned areas.
Assist the public by telephone, email, and in person; respond to complaints, explain appraisal procedures, and answer questions about tax values.
Organize and maintain appraisal neighborhoods in assigned areas.
Set values for appraisal neighborhoods during countywide reappraisals.
Prepare reports to document and defend assessed values in appeals to the Board of Equalization & Review or the Property Tax Commission.
Perform related work as assigned.