Appraiser I, Auto - Service Center

Intact FC•Toronto, ON

18h•Onsite

About The Position

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. Flexible work arrangements and a hybrid work model Possibility to purchase up to 5 extra days off per year Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life) Salary range (but not limited to): 59,300 - 72,500 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role We’re looking for an Appraiser I, Auto to join our growing team at our Toronto Service Centre location @ 64 Fordhouse blvd. Etobicoke. This role is a new member of our growing team.

Requirements

Minimum of 2-4 years' auto body repair experience, including knowledge of estimating software (Audatex and Mitchell) or an equivalent combination of post-secondary education in a related industry (or any combination of equivalent education and experience).
Comprehensive knowledge of the principles and techniques of automobile physical damage repairs and replacement.
Computer proficient and able to effectively navigate through various systems.
Strong analytical skills with the ability to define problems, collect data, establish facts and draw valid conclusions.
Effective verbal and written communication skills with the capability to draft estimates and damage reports for the shop.
Commitment to continuing education.
Must be customer driven.
Must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

Responsibilities

Determine the causes and origin of damage that occurred during an accident through a in-person vehicle inspection.
Claims handled will be of varying degrees of complexity depending on the incumbent's experience.
Assess and confirm collision related damage during intake appointment with insured.
Inspect repair quality for insureds vehicles, ensuring the estimate correctly reflects the work done by body shops.
Use digital automated evaluation systems to standardize repair estimates and avoid errors.
Ensure productivity and service quality, using the appraisers' standards and procedures manual and relating performance to the Claims Department's quantitative and qualitative objectives.
Address repair issues, if any, with shop to ensure repairs are at or beyond industry standard.