Appraisal Supervisor

County of Wake, NC•Raleigh, NC

3d•$69,421 - $93,722•Hybrid

About The Position

Wake County Tax Administration is seeking a Real Property Appraisal Supervisor to lead a team focused on a fiscally responsible, customer-focused, and service-driven approach. This role offers competitive pay and excellent benefits. The Appraisal Supervisor reports to the Appraisal Manager and collaborates with other Appraisal Managers to oversee staff and processes within the real property appraisal division. Key responsibilities include providing daily supervision and direction to team members, implementing tasks for the full revaluation life cycle, analyzing appraisal data for accuracy and consistency, communicating trends and operational needs, training and developing staff, and assisting with recruitment and hiring. A hybrid on-site/off-site schedule becomes available after six months.

Requirements

Associate’s degree in accounting, Business Administration, or related field.
Three years of experience in real or commercial property appraisal.
Equivalent education and experience are accepted.

Nice To Haves

Four years of management experience working in an urban government setting
One year of supervisory or team lead experience
Strong understanding of all approaches to valuation including cost, sales comparison and income
Comprehensive knowledge of the principles and practices of local government taxation and of the North Carolina Machinery Act
Extensive experience with appraisal and assessment of real property
Robust data extraction and analysis skills
Significant experience with report generation and distribution
IAAO designation of CAE, RES, and/or AAS preferred but not required
Strength in exercising independent and sound judgment in analyzing situations and making decisions involving a variety of fiscal and business areas
Exceptional communicator with the ability to express oneself clearly, concisely, and factually with tact and diplomacy
Strong conflict resolution abilities to effectively manage concerns and disputes
Detail oriented with strong analytical and problem-solving skills
Demonstrated history of continuous improvement and strong leadership and management experience

Responsibilities

Provide daily supervision and direction to team members and project teams, ensuring compliance with Wake County General Rules of Employment and departmental policies and procedures.
Under the leadership of the appraisal manager, implement and manage tasks supporting the full revaluation life cycle.
Analyze appraisal data to monitor and promote accuracy, consistency, and uniformity in property valuations.
Communicate trends, issues, and operational needs while ensuring established policies, productivity standards, and customer service expectations are met.
Train and develop staff; review and approve timesheets; prepare supporting documentation for human resources actions; and conduct employee performance reviews.
Assist with the recruitment, interviewing, selection, and hiring of real estate appraisal and support staff.