Remote Appointment Specialist

Daisy Co - Corporate

20h • Remote

About The Position

We're the first national brand for smart home and small business technology installation and service — headquartered in Costa Mesa, CA, with 20+ locations nationwide and named the 2025 ACG Orange County Startup Award winner. We're growing fast and we take care of our customers long after the work is done. The role: You'll spend your day reaching out by phone to customers who already know us, reconnecting with them, and booking their next service visit. This isn't a hard-sell job — it's warm outreach, a friendly reason to say yes, and getting the appointment on the calendar. Behind the calls, you'll keep a national appointments calendar straight and handle rescheduling without missing a beat.

Requirements

• High call volume experience (call center, inside sales, BDR, customer service, or busy retail/support)
• Warm and upbeat on the phone
• Comfortable with technology
• Organized and self-directed enough to own your day in a fully remote role
• Experience with CRM is valuable
• Microsoft Dynamics experience is a plus

Nice To Haves

• Verizon / AT&T / T-Mobile background
• Best Buy / Geek Squad background
• Apple Store / Genius Bar background
• Inside sales, BDR, or appointment-setting roles with a daily call target

Responsibilities

• Reaching out by phone to customers who already know us
• Reconnecting with customers
• Booking their next service visit
• Keeping a national appointments calendar straight
• Handling rescheduling

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Stock options
• Separate 5%-of-base annual performance bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed