Appointment Setter for an IT Company in US (Home Based Full Time)

Virtual Coworker•Benton, AR

3d•Remote

About The Position

We are seeking a motivated and results-oriented Appointment Setter to join our IT company. In this full-time, home-based role, you will be responsible for making outbound cold calls to U.S.-based businesses to introduce our services and identify potential sales opportunities. You will engage with decision-makers, ask discovery questions, qualify leads, and schedule meetings for our Owner/CEO. This role requires excellent communication skills, the ability to learn our service offerings, and a proactive approach to follow-up and CRM management.

Requirements

Excellent communication and interpersonal skills.
Ability to speak clearly and naturally.
Proficiency in asking discovery questions.
Ability to qualify prospects.
Experience with CRM systems.
Ability to learn and articulate service offerings.
Willingness to participate in coaching and training.

Responsibilities

Make outbound cold calls to U.S.-based businesses using company-provided prospect lists and hosted phone system.
Reach business owners, executives, IT leaders, office managers, and other decision-makers.
Introduce Level Technologies and communicate its value proposition clearly and naturally.
Ask thoughtful discovery questions about the prospect's current technology setup, providers, contracts, and challenges.
Identify opportunities across internet/fiber, phone systems, managed IT, cybersecurity, mobility, cameras/access control, and related services.
Qualify prospects before booking to confirm there is a real reason for a sales conversation.
Schedule qualified meetings directly on the Owner/CEO's calendar (e.g., Calendly).
Connect prospects with the Owner/CEO via email when they have quick questions that don't need a full meeting.
Send follow-up emails after calls as needed.
Manually log prospect information, call notes, follow-up dates, and opportunity details in the CRM (no automations in place).
Follow up consistently with interested prospects who aren't ready to meet yet.
Learn Level Technologies' services well enough to spot opportunities and speak confidently with prospects.
Take part in ongoing coaching, role-play, and sales training.