Appointment Scheduling Specialist

Texas Health ResourcesForney, TX
Onsite

About The Position

The Appointment Scheduling Specialist – Family Care 18444 role at Texas Health involves bringing passion to the organization to be Better + Together. The work location is 757 E Us Hwy 80 Ste180, Forney Tx 75126. The work hours are full-time, 40 hours weekly, Monday through Friday, 6:45 am – 3:45 pm. The Family Care 18444 clinic is highlighted for its great work environment, collaborative team approach, and fast-paced setting.

Requirements

  • High School Diploma or equivalent (Required)
  • 2 years related experience in healthcare environment (Preferred)
  • Previous Customer Service experience (Strongly Preferred)

Responsibilities

  • Responsible for answering phone calls and scheduling patient appointments.
  • Conduct patient pre-certification to ensure coverage for appointments and medical care.
  • Schedule tests, procedures, and referral appointments.
  • Communicate with patients regarding appointments and instructions for procedures and tests.
  • May collect fees such as co-pays / co-insurance.
  • Gathers insurance information and patient personal data.
  • Demonstrates positive professional customer service in all patient, staff, and visitor contacts.
  • Performs other duties as assigned.

Benefits

  • 401k
  • PTO
  • medical
  • dental
  • Paid Parental Leave
  • flex spending
  • tuition reimbursement
  • student Loan forgiveness
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service