Appointment Scheduler - Shared Services (PB Smythe)
CenterWell Senior Primary Care•The Villages, FL
•Onsite
About The Position
As an Appointment Scheduler, you will be responsible for making appointments for patients following medical practice procedures. Tasks may be integrated into another position, e.g. receptionist/registration clerk, or medical assistant. You will use customer service principles and techniques to deal with patients calmly and pleasantly. Schedule appointments by phone, in person, or email. Ensure smooth flow of the schedules, using computerized system for appointment making, and maintaining accurate and complete records.
Requirements
- High school diploma or equivalent.
- Minimum one year of experience in an appointment scheduling position.
- Detail oriented and ability to work in a fast-paced environment.
- Knowledge of electronic medical record (EMR) system.
Nice To Haves
- Experience working within a medical practice setting.
Responsibilities
- Making appointments for patients following medical practice procedures.
- Using customer service principles and techniques to deal with patients calmly and pleasantly.
- Scheduling appointments by phone, in person, or email.
- Ensuring smooth flow of the schedules using a computerized system for appointment making.
- Maintaining accurate and complete records.
Benefits
- Blue Cross and Blue Shield Health benefits
- Dental and vision benefits
- Matching Health Savings Account (HSA)
- Life insurance and short-term & long-term disability
- Paid time off, holidays, and jury duty pay
- 401(k) retirement savings plan with employer match
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
