Appointment Scheduler
Ventura Orthopedics•Oxnard, CA
•$21 - $25
About The Position
Join our dynamic team and be the first point of contact that shapes our clients' experiences! We’re seeking a detail-oriented appointment scheduler to enhance our service experience.
Requirements
- Outstanding communication skills
- Good organizational skills
- Excellent sense of customer/patient service
- Good problem-solving skills
- High school diploma or general education degree (GED)
- Twelve to eighteen months related experience and/or training in call center/customer service
- Equivalent combination of education and experience
Responsibilities
- Schedule patient appointments
- Cancel and reschedule appoints as necessary
- Consult patients regarding participating status of various insurance contracts
- Take messages for physicians and medical assistants
- Checks HMO encounters for authorizations
- Schedules/confirms interpreters
- Insurance verification (E & B)
- Help front office staff with overflow work
- Cover front office staff (sick/vacation)
- Respond to all enquiries through text messaging software
- Process payments in eCW for copays, balances, or past due debt
- Other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
