Appointment Coordinator (Southtown Hyundai)

Go Auto • Edmonton, AB

23h • Onsite

About The Position

Southtown Hyundai is looking for a talented Appointment Coordinator to join their team. This role is responsible for driving the customer experience forward and supporting the service department. The Appointment Coordinator will work alongside automotive experts.

Requirements

• Customer service experience with a passion for delivering exceptional experiences
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Proficiency in technology and software applications

Responsibilities

• Schedule and confirm appointments
• Deliver exceptional guest experiences
• Manage recalls and warranty coverage
• Respond to calls and emails professionally
• Coordinate with parts department
• Process payments accurately
• Follow up with guests for feedback

Benefits

• Employee Investment Program with a guaranteed 10% return every year (max 16% - based on Go Auto profits)
• Vacation time (3 weeks after 1 year, 4 weeks after 5 years, and 5 weeks after 10 years)
• Comprehensive health and dental benefits
• Ongoing training and development
• Opportunities for growth and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed