Appointment Coordinator (Auto Haus Volkswagen)

Go Auto • Winnipeg, MB

1d • Onsite

About The Position

Auto Haus Volkswagen is looking to hire an experienced Appointment Coordinator to join their team. At Auto Haus Volkswagen, growth is at the heart of what they do. They offer mentorship programs designed to guide employees toward becoming future Service Advisors. These programs provide hands-on learning, real-world examples, and personalized support to help build a rewarding career path with the company.

Requirements

• Customer service experience with a passion for creating positive experiences.
• Excellent communication skills, both written and verbal.
• Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
• Tech-savvy

Responsibilities

• Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.
• Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
• Answer calls and emails promptly and professionally, ensuring guests feel valued and heard.
• Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
• Collect and process payments, following dealership guidelines with precision.

Benefits

• Mentorship programs
• Employee Investment Program – Earn guaranteed returns of 10% annually, up to 16%.
• 3 weeks of paid time off after the first year, 4 weeks after 5 years, and 5 weeks after 10 years.
• Comprehensive health and dental coverage
• Health spending account

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed