Applied Scientist, Customer360

Amazon • Seattle, WA

13d • $142,800 - $193,200 • Onsite

About The Position

This role is for a scientist who wants to define how AI remembers people, their loved ones, their unique preferences, and the moments that matter. The position focuses on NLP, large language models, information retrieval, and entity understanding, aiming to build systems that learn about people in a customer's life, their interests, and retrieve relevant knowledge at the right moment. The team is part of Amazon's Personalization organization and is building the memory layer for how Amazon understands and personalizes for individual customers and their household members. They work at the intersection of NLP, LLMs, entity resolution, and retrieval to personalize experiences across Amazon more deeply. This is a central personalization team that partners with organizations across Amazon to shape personalization at scale for the future.

Requirements

• 3+ years of building models for business application experience
• PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
• Experience programming in Java, C++, Python or related language
• Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing

Nice To Haves

• Experience using Unix/Linux
• Experience in professional software development

Responsibilities

• Research, design, and development of new AI technologies for personalization.
• Adopt or invent new machine learning and analytical techniques in the realm of recommendations, information retrieval and large language models.
• Collaborate with scientists, engineers, and product partners locally and abroad.
• Inventing, experimenting with, and launching new features, products and systems.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior